Our services for patients
Self-tests for patients
Complaints, side effects and medical inquiries
Frequently asked questions
Where can I find information on the divisibility of tablets?
Where can I find information on the divisibility of tablets?
Information on the divisibility of tablets can be found in the package leaflet enclosed with the medicine.
Where can I find information on the correct intake/application?
Where can I find information on the correct intake/application?
Information on how to take or use a preparation can be found in the instructions for use enclosed with the preparation in the pack. You can also find additional information on the following product websites:
www.b12ankermann.de
www.milgamma.de
www.zinkorot.de
If you have any questions, please contact your healthcare professional or pharmacy. They know you and your state of health and can give you final advice.
Where can I find information on shelf life or shelf life after opening?
Where can I find information on shelf life or shelf life after opening?
Information on the shelf life of a medicinal product can be found on the secondary packaging (“use by”). Information on the shelf life after opening, if applicable, can be found in the package leaflet enclosed with the medicine.
Where can I find information on excipients/other ingredients such as lactose or gluten?
Where can I find information on excipients/other ingredients such as lactose or gluten?
Information on excipients/other ingredients (such as lactose, gluten) can be found in the instructions for use.
Where can I find information on storage?
Where can I find information on storage?
Information on storage can be found in the instructions for use.
Where can I find information on the mortarability and probe accessibility?
Where can I find information on the mortarability and probe accessibility?
If the medicinal product has been tested for mortarability and tube accessibility, you will find this information in the instructions for use. You can send special requests for a product to our Medical Information department: medizinische.information@woerwagpharma.com
Can a product still be taken/used after the expiry date?
Can a product still be taken/used after the expiry date?
A medicine or food supplement from Wörwag Pharma can be taken/used until the end of the specified expiry date (i.e. until the end of the specified month). The preparation must then be disposed of properly. Taking/using the product after the expiry date is not recommended.
Can a preparation still be taken after storage under different storage conditions?
Can a preparation still be taken after storage under different storage conditions?
When storing and transporting medicines, the storage temperature specified on the instructions for use must be observed. Medicines that have not been stored properly should no longer be used and should be disposed of. If you have any questions, please contact your pharmacy.
How can I receive treatment advice or recommendations?
How can I receive treatment advice or recommendations?
Please understand that we are not allowed to give patient-specific therapy and dosage recommendations due to legal requirements. If you have any questions in this regard, please contact your treating medical professional or pharmacy. They can take individual factors such as your state of health into account and advise you personally.
We’re here to help you!
Get in touch